Shipping policy

Shipping & Delivery

At Known To None, each piece is carefully prepared and shipped to ensure it reaches you in its intended form.

Shipping

  • Orders are processed within 1–2 business days.
  • Delivery typically takes 2–7 business days, depending on your location.
  • Tracking details will be shared once your order has been dispatched.

While we work with reliable logistics partners, delivery timelines may occasionally vary due to factors beyond our control.


Returns

We accept return requests within 7 days of delivery. Submit your request through our Request a Return page — we’ll review it within 24 hours and arrange a complimentary reverse pickup.

Depending on your situation, we’ll issue store credit or send a replacement.

For full details on eligibility, conditions, handling fees, and resolution — see our Return Policy.